Making smiles in Washington, D.C. wider and brighter since 1994

Welcome to Knoxville Counseling Services, conveniently located in west Knoxville near the intersection of Pellissippi Parkway and Kingston Pike. Here, our clinicians are dedicated to working with you and your family to improve your emotional health, relationships, and work towards improving your lives. Our mission is to help our clients accomplish these goals in a compassionate, respectful, and non-judgmental way.

Our team of clinicians provide a variety of services for children, adolescents, and adults. We understand that many people have anxiety about seeking counseling services, but we strive to make this process as welcoming and encouraging as possible. We look forward to getting to know you and helping you on your journey to change! 


Emily Heird, LPC/MHSP

Emily founded Knoxville Counseling Services, PLLC in 2015.  She is a Licensed Professional Counselor and Collaborative Divorce Coach. Emily has been providing counseling services to individuals and families in Knoxville since 2011. 

Emily specializes in adult individual therapy, couples therapy, and divorce services.  Emily is passionate and energetic and assists her clients in taking steps towards making positive, long-lasting changes in their life.  Emily's goal is to help clients live up to their fullest potential by offering a safe therapeutic environment and belief in a client's inner resources to make desired changes.  Emily takes an integrative strengths-based approach to counseling, incorporating techniques from many approaches including cognitive-behavioral, positive psychology, and solution-focused. We collaborate to find what approach best fit your needs. 

When helping clients through the divorce process, either through a Collaborative Divorce, or divorce mediation services, she aims to help the adults and children navigate the process in a manner that preserves dignity and respect, with the goal to maintain amicable relationships post-divorce. Please visit Divorce Services to learn more.

Please visit About Emily to learn more about her background, areas of expertise, office hours, and payment options.  

Courtney Brandon, LPC/MHSP

I am a licensed professional counselor in the state of Tennessee. I received my Bachelor of Arts degree from the University of Tennessee, and my Master of Education degree from Lincoln Memorial University in 2013. I have worked with children, adolescents and families in conflict or with behavioral and emotional issues since 2006 in a variety of clinical and advocate roles. Prior to private practice, I was a child and family therapist at a community agency and worked primarily with children and families with a history of trauma, abuse and separation. I also served as the facility director of the agency and was responsible for both clinical oversight and day-to-day business operations.

I have a passion for working with children, adolescents, young adults and parents. I understand the importance of supporting the entire family system when embarking on the path to well-being. Each client and family are unique, and one of the most important parts of our work together will be building a trusting therapeutic relationship in which I work to understand my clients and their specific concerns. I take a collaborative, strengths based approach to counseling and incorporate my experience with Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Family Systems Therapy to teach clients new skills and offer insights into current patterns of thoughts and behaviors.  In my work with children and adolescents, I use play and artistic expression as a way to facilitate greater self awareness and growth.

Connie Crossley, LMFT


Amy Skinner, LPC/MHSP