Knoxville Counseling Services, PLLC

Our Practice



Knoxville Counseling Services, PLLC is conveniently located near the intersection of Pellissippi Parkway and Kingston Pike in west Knoxville. We are a group of independent clinicians dedicated to working with you and your family in order to improve your emotional health, your relationships, and your lives. 

We provide a variety of services for children, adolescents, and adults. We understand that many people have anxiety about seeking counseling services, but we strive to make this process as welcoming and encouraging as possible. We look forward to getting to know you and helping you on your journey to change! 

Please note that office hours, fee structures, insurances accepted, and specialties are unique to each clinician. Visit individual pages to learn more and for direct contact information. We strive to get back to new clients quickly. Please allow 24-48 hours to respond to an inquiry as we answer all phone calls and emails ourselves.

Emily Heird. Adult therapy. Collaborative Divorce. Divorce mediation.

Emily Heird, LPC/MHSP

Emily founded Knoxville Counseling Services, PLLC in 2015 and serves as President and CEO.  She is a Licensed Professional Counselor, Collaborative Divorce Coach, and Rule 31 Mediator. She received her Bachelor of Science in Psychology  from the College of William & Mary, and her Master of Education in Counseling and Counselor Education from Indiana University.  Emily has been providing counseling services to individuals and families in Knoxville since 2011. 

Emily specializes in adult individual therapy, couples therapy, and divorce services.  Please click below to learn about office hours, fees, and contact details.

Courtney Brandon. Child therapy. Play therapy. Adolescents.

Courtney Brandon, LPC/MHSP

Courtney is a licensed professional counselor in the state of Tennessee. She received her Bachelor of Arts degree from the University of Tennessee, and her Master of Education degree from Lincoln Memorial University in 2013. She has worked with children, adolescents and families in conflict or with behavioral and emotional issues since 2006 in a variety of clinical and advocate roles. Courtney joined KCS in 2016 and is the Vice President and Director of Business Operations. 

Courtney specializes in play therapy and working with children and adolescents.  Please click below to learn about office hours, fees and contact details.


Connie Crossley. Adult therapy. EMDR. DBT. Autism. Family therapy.

Connie Crossley, LMFT

Connie is a Licensed Marriage and Family Therapist.  She graduated with her an undergraduate degree in Sociology from the University of Tennessee.  She briefly worked for the Department of Children services as an investigator before furthering her education at Southern Seminary in Louisville, KY.  She received her Master of Arts in Christian Counseling from Southern and then pursued a license in Marriage and Family Therapy.  Connie has been practicing in the field since 2006. She has served in numerous capacities including Clinical Director for residential units, Clinical Supervisor and Program Director for community based programs and Diagnostic Counselor in the school system.  

Connies works with children, adolescents, and adults.  Please click below to learn more about services offered, office hours, fees, and contact details.

Amy Skinner. Gender transitioning counseling. College counseling. Licensure supervision.

Dr. Amy Skinner, LPC/MHSP

Amy is a Licensed Professional Counselor in the state of Tennessee and an Approved Clinical Supervisor. She received her Bachelors degree from the University of Alabama and her Masters and PhD from Mississippi State University. She has been a director of a counseling center, a rehabilitation counselor, and she trained counselors at the University of Tennessee as a tenured professor for 16 years. She has been in the counseling field for over 23 years, providing services to students and adults. 

Amy specializes in adult individual services. She focuses on working with young college students in transition, females of all ages, the LGBTQ community and Veterans.

Please click below to learn more about services offered, office hours, fees, and contact details.


Tamara Johnson, LCSW

Tammy is a Licensed Clinical Social Worker and has been in the mental health field for 14 years. She completed her undergraduate in Psychology at Phoenix University and then earned a Master’s Degree in Social Work from California State University Bakersfield. She also has a Master’s Degree in Marriage & Family Counseling with an emphasis in Christian Counseling from Liberty University. She has a Doctorate in Theology from Summit Bible College in Bakersfield, CA. Tammy is a certified Life Coach and an Internationally Certified Drug & Alcohol Counselor.

Tammy works with adolescents, adults, and family systems. Please click below to learn more about services offered, office hours, fees, and contact details.