Knoxville Counseling Services, PLLC

Our Practice


Learn more about our therapists, their specialities, and the ages of clients they see. Please note that office hours, fee structures, and any insurances accepted are unique to each therapist. You can contact each of us directly through our individual pages or through the general contact page.  We strive to get back to new clients quickly. Please allow 24-48 business hours to respond to an inquiry as we answer all phone calls and emails ourselves. Emails will likely receive a quicker response.

Emily Heird. Adult therapy. Collaborative Divorce. Divorce mediation.

Emily Heird, LPC/MHSP

Emily founded Knoxville Counseling Services, PLLC in 2015 and serves as President and CEO.  She is a Licensed Professional Counselor, Collaborative Divorce Coach, and Rule 31 Mediator. She received her Bachelor of Science in Psychology  from the College of William & Mary, and her Master of Education in Counseling and Counselor Education from Indiana University.  Emily has been providing counseling services to individuals and families in Knoxville since 2011. 

Emily specializes in adult individual therapy, couples therapy, and divorce services.  Please click below to learn about office hours, fees, and contact details.

Courtney Brandon. Child therapy. Play therapy. Adolescents.

Courtney Brandon, LPC/MHSP

Courtney is a licensed professional counselor in the state of Tennessee. She received her Bachelor of Arts degree from the University of Tennessee, and her Master of Education degree from Lincoln Memorial University in 2013. She has worked with children, adolescents and families in conflict or with behavioral and emotional issues since 2006 in a variety of clinical and advocate roles. Courtney joined KCS in 2016 and is the Vice President and Director of Business Operations. 

Courtney specializes in play therapy and working with children and adolescents.  Please click below to learn about office hours, fees and contact details.

Connie Crossley. Adult therapy. EMDR. DBT. Autism. Family therapy.

Connie Crossley, LMFT

Connie is a Licensed Marriage and Family Therapist.  She graduated with her an undergraduate degree in Sociology from the University of Tennessee.  She briefly worked for the Department of Children services as an investigator before furthering her education at Southern Seminary in Louisville, KY.  She received her Master of Arts in Christian Counseling from Southern and then pursued a license in Marriage and Family Therapy.  Connie has been practicing in the field since 2006. She has served in numerous capacities including Clinical Director for residential units, Clinical Supervisor and Program Director for community based programs and Diagnostic Counselor in the school system.  

Connies works with children, adolescents, and adults.  Please click below to learn more about services offered, office hours, fees, and contact details.

Amy Skinner. Gender transitioning counseling. College counseling. Licensure supervision.

Dr. Amy Skinner, LPC/MHSP

Amy is a Licensed Professional Counselor in the state of Tennessee and an Approved Clinical Supervisor. She received her Bachelors degree from the University of Alabama and her Masters and PhD from Mississippi State University. She has been a director of a counseling center, a rehabilitation counselor, and she trained counselors at the University of Tennessee as a tenured professor for 16 years. She has been in the counseling field for over 23 years, providing services to students and adults. 

Amy specializes in adult individual services. She focuses on working with young college students in transition, females of all ages, the LGBTQ community and Veterans.

Please click below to learn more about services offered, office hours, fees, and contact details.


Emily Ellis, LPC/MHSP

Emily is a Licensed Professional Counselor in the state of Tennessee. She received her Bachelors of Science from University of Tennessee Knoxville in Recreation Therapy and her Masters of Education degree from University of Tennessee Chattanooga in Clinical Mental Health Counseling. She has worked in the field of mental health since 2012 in a wide range of mental health services, including experience as a field instructor for a wilderness therapy based program for adolescents, a group therapist at an adult psychiatric hospital, an in home counselor working with at-risk youth and families, and an individual and family therapist for women in a residential treatment setting. Emily joined Knoxville Counseling Services in March of 2019.

Emily specializes in adult and adolescent individual services. Please click below to learn more about services offered, office hours, fees, and contact details.