We’re glad you found us.
Knoxville Counseling Services, PLLC is a group of independent clinicians dedicated to working with you and your family in order to improve your emotional health, your relationships, and your lives.
We provide a wide variety of services and treatment approaches for children, adolescents, and adults. We understand that many people have anxiety about seeking counseling services, but we strive to make this process as welcoming and encouraging as possible. We look forward to getting to know you and helping you on your journey to change!
We have two office locations to better serve the Knoxville Community. One is located in North Knoxville, off I-75 and Callahan Drive. The other is located in West Knoxville, near the Pellissippi and Kingston Pike intersection.
See below for introductions to our therapists and visit Our Services page to learn more about services in general.
We look forward to connecting!
Our Practice Group
Learn more about our therapists, their specialities, and the ages of clients they see. Please note that office hours, fee structures, and any insurances accepted are unique to each therapist. You can contact each of us directly through our individual pages or through the general contact page. We strive to get back to new clients quickly. Please allow 24-48 business hours to respond to an inquiry as we answer all phone calls and emails ourselves. Emails will likely receive a quicker response.
West Knoxville Location
Emily Heird, LPC/MHSP
Emily founded Knoxville Counseling Services, PLLC in 2015 and serves as President and CEO. She is a Licensed Professional Counselor, Collaborative Divorce Coach, and Rule 31 Mediator. She received her Bachelor of Science in Psychology from the College of William & Mary, and her Master of Education in Counseling and Counselor Education from Indiana University. Emily has been providing counseling services to individuals and families in Knoxville since 2011.
Emily specializes in adult individual therapy, couples therapy, and divorce services. Please click below to learn about office hours, fees, and contact details.
Courtney Brandon, LPC/MHSP, RPT
Courtney is a Licensed Professional Counselor and Registered Play Therapist in the state of Tennessee. She received her Bachelor of Arts degree from the University of Tennessee, and her Master of Education degree from Lincoln Memorial University in 2013. She has worked with children, adolescents and families in conflict or with behavioral and emotional issues since 2006 in a variety of clinical and advocate roles. Courtney joined KCS in 2016 and is the Vice President and Director of Business Operations.
Courtney specializes in play therapy and working with children and adolescents. Please click below to learn about office hours, fees and contact details.
Connie Crossley, LMFT
Connie is a Licensed Marriage and Family Therapist. She graduated with her an undergraduate degree in Sociology from the University of Tennessee. She briefly worked for the Department of Children services as an investigator before furthering her education at Southern Seminary in Louisville, KY. She received her Master of Arts in Christian Counseling from Southern and then pursued a license in Marriage and Family Therapy. Connie has been practicing in the field since 2006. She has served in numerous capacities including Clinical Director for residential units, Clinical Supervisor and Program Director for community based programs and Diagnostic Counselor in the school system.
Connie specializes in marriage counseling, family therapy, and adult individual therapy. Please click below to learn more about services offered, office hours, fees, and contact details.
Dr. Amy Skinner, LPC/MHSP
Amy is a Licensed Professional Counselor in the state of Tennessee and an Approved Clinical Supervisor. She received her Bachelors degree from the University of Alabama and her Masters and PhD from Mississippi State University. She has been a director of a counseling center, a rehabilitation counselor, and she trained counselors at the University of Tennessee as a tenured professor for 16 years. She has been in the counseling field for over 23 years, providing services to students and adults.
Amy specializes in adult individual services. She focuses on working with young college students in transition, females of all ages, the LGBTQ community and Veterans.
Please click below to learn more about services offered, office hours, fees, and contact details.
Katie Johnson, Counseling Intern
Katie is a Clinical Mental Health Counseling Intern, pursuing her Masters degree at the University of Tennessee. She received her Bachelor of Science degree in Psychology from Berry College in Rome, Georgia in 2016. She has spent the last three years working in various support roles in student services, residence life, and clinical settings. Katie enjoys working individually with adolescents, college students, and adults experiencing interpersonal, career, and life transitions.
Katie will be working under supervision by site and faculty instructors and plans to pursue licensure as a professional counselor at the conclusion of her Masters program and internship. Please click below to learn about office hours, fees and contact details.
North Knoxville Location
Dr. Eric Manley, PhD., LPC
Eric is a Licensed Psychologist with 20 years of experience in the field. He graduated from the University of Tennessee with a bachelor’s degree in English. He went on to the University of Montevallo to receive his Master’s in Education in Counseling and Guidance. Eric graduated in 2005 with a PhD. in Counseling Psychology from the University of Memphis. He has worked in numerous settings before engaging in private practice including college and university counseling centers, nursing homes, veteran’s groups and military bases. Eric works with individual adults and couples as well as providing supervision to psychologist in training. Eric joined Knoxville Counseling Services in June of 2019
Eric specializes in adult individual and couples services. Please click below to learn more about services offered, office hours, fees, and contact details.
Matt Drinnen, LPC/MSHP
Matt is a Licensed Professional Counselor and has been in practice since 2006. He earned a Bachelor of Arts in Psychology from the University of Tennessee Knoxville in 2000 and a Master of Arts Degree in Professional Counseling from Argosy University in 2007. Matt has 20 years of experience working in the mental health field in a variety of settings including community mental health, residential facilities, case management, and Private Practice since 2011. He is a member of Tennessee Licensed Professional Counselor’s Association.
Matt enjoys working with individuals, families, and couples of all ages and is a firm believer in building a strong therapeutic relationship to achieve positive outcomes for the clients he serves. He utilizes a variety of counseling approaches rooted in Psychodynamic and Cognitive Behavioral Therapy theories. Please click below to learn more about services offered, office hours, fees, and contact details.
Brandi Smith, LPC/MHSP
Brandi is a Licensed Professional Counselor in the state of Tennessee. She received her Bachelor of Science in Speech Pathology and Master of Science in Counseling from the University of Tennessee. Her work experience has been in various settings that have allowed her opportunities to assist individuals and families with difficult changes in their lives. Since 2012, she has been involved with working in a mental health counseling center. Previous work background has included supporting individuals and families in a nursing facility with short-term and long-term care programs. She has also served as a contract provider with the Families First program at DHS where she counseled individuals with barriers to successful employment. Initially after college she completed career assessments for individuals referred by Vocational Rehabilitation and the Veterans Administration.
Brandi’s specialty areas include depression, anxiety, women’s issues, and adjustment issues with changes in relationships, health, employment or school. She primarily works with teenagers and adults. Please click below to learn about office hours, fees and contact details.
Destiny White, LPC/MHSP
Destiny is a Licensed Professional Counselor in the state of Tennessee. She received her Bachelor of Arts degree from Maryville College in 2013, and her Master of Science in Clinical Mental Health Counseling from the University of Tennessee in 2016. Destiny has been providing counseling services to children, adolescents, and families in East Tennessee since 2016. Previously, she was a child and family therapist at a community agency and worked primarily with children and adolescents with a history of grief and loss, trauma, and adjustment. She has experience working with families through re-unification after a period of separation as well as the adoption process.
Destiny has a passion for working with individuals across the lifespan from infancy to early adulthood. She specializes in working with children and adolescents to address emotional and behavioral concerns related to trauma, grief & loss, and adjustment. She recognizes the value of family and provides support for the entire family system. She uses a collaborative approach to addressing concerns of the individual person and family. Please click below to learn about office hours, fees and contact details.